Strong smell of gas, hissing, or someone feeling unwell?

Leave the building now. Don't use light switches, phones or anything that sparks inside. Call 000 from outside.

Leak at the street or meter (mains gas): call Jemena on 131 909, 24/7. Your distributor is printed on your gas bill.

Leak at an LPG bottle: if safe, turn the bottle valve off clockwise and call your LPG supplier.

Faint smell inside, or a leak in your pipes or appliances: call us. A licensed gasfitter will find and fix it.

LPG bottles and gas meter beside a Blue Mountains cottage
Home / Privacy policy

Privacy Policy

What we collect and what we do with it.

What we collect

When you send the quote form we collect your name, phone number, town and the message you write. If you call, we may note your number and what the call was about.

How we use it

Your details are used to pass your request to the licensed plumber and gasfitter, who will call you back and arrange a quote. We do not sell your details.

Who sees it

Form submissions are handled by Web3Forms, a form service, and delivered to the operator of this site, Bywater Made. They are shared with the licensed gasfitter doing the job.

Cookies and tracking

This site does not use advertising cookies. If we add basic visitor statistics, we will update this page.

Access and correction

You can ask to see, correct or delete your details. Call us on 0495 053 644.

Complaints

If you have a privacy complaint, contact us first. You can also contact the Office of the Australian Information Commissioner.

Gas leak or gas appliance problem? Call a licensed gasfitter.

Call 0495 053 644Get a free quote