Who fixes what
Three groups deal with gas problems. The gas network looks after the street and the meter. Your LPG supplier looks after the bottles. A licensed gasfitter looks after the pipes and appliances inside your property. That last part is where we come in.
Our gas services
How it works
1. Call or send the form
Call us on 0495 053 644 or use the form below. Tell us your town and what is happening.
2. A gasfitter calls you back
A local licensed gasfitter calls you to talk through the job.
3. Quote before work
You get a quote before work starts. The gasfitter finds the leak, repairs it and tests the pipework.
4. Paperwork
Regulated work comes with a compliance certificate. Ask for your copy.
Mains gas and LPG
Some Mountains streets have mains gas. Other homes, especially in the upper Mountains and on the bush edge, use LPG bottles. Your gas bill shows which you have.
Cold climate, old homes
The upper Mountains are colder than the lower Mountains, so gas heaters work hard for months. Older cottages can have pipes that are decades old. Worn pipes and blocked flues can cause leaks and carbon monoxide problems. A pre-winter gas heater service helps.
Towns covered
We also cover Glenbrook, Warrimoo, Valley Heights, Winmalee, Faulconbridge, Linden, Woodford, Hazelbrook, Lawson, Bullaburra, Medlow Bath and Mount Victoria. See all towns.
What will it cost? It depends on the job and the access. You get a quote before work starts.
Common questions
Who fixes a gas leak inside my house?
We do, through a local licensed gasfitter. The gas network covers the street and the meter only.
Will Jemena fix a leak in my pipes or appliances?
No. Jemena deals with the network, up to and including the meter. Pipes and appliances after the meter are the owner's responsibility.
Is LPG covered as well as mains gas?
Yes. For a bottle leak, call your LPG supplier first. For regulators, hoses and pipework on your side, call us.
How much does it cost to fix a gas leak?
It depends on the job. You get a quote before work starts.
Is the work done by a licensed gasfitter?
Yes. Gasfitting and plumbing is done by a NSW licensed plumber and gasfitter, Licence No. 392468C. You can check any NSW licence at service.nsw.gov.au.
Which towns are covered?
We cover Glenbrook to Mount Victoria. See the town list.
Request a quote
Send a few details and a local licensed gasfitter will call you back. Or call us on 0495 053 644.
Gas leak or gas appliance problem? Call us.